All things come to an end…

The semester is coming to an end and so will our blog posts. So, it’s the right time for me to take a look back at the posts I wrote and reflect on what I discovered, what I have learnt and what might be helpful in the future.

 

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Why is everyone talking about “new trends”?

When I went through recent posts like the ones from Lanny, Nancy, or Lucas, they had one thing in common. They were talking about trends for 2012. I thought about it and actually there are also trends in sports for 2012. I will present to you the top 10 trends for this year and give you a little background on the development in the fitness segment.

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More than just a Friend

When I wrote my last post on the fascinating relationship between horses and humans, I already gave you a hint about my topic for this week. I thought about linking that relationship to business ideas and the other day at my riding club, an idea came up to my mind as I was watching our weekly therapy lesson. Working animals! This concept is very interesting, for there are a variety of animal jobs, such as therapist, rescuer, or watchdog. I will explain the concept of animal jobs, their goals, and their implementation, concentrating on animal therapy. (more…)

The Magic about Horses

In my recent posts I have written a lot about horseback riding, the treatment of the horses, and new innovations. Now I would like to concentrate on that fascinating animal behind the sport, which engages in that magical relationship between horse and rider. (more…)

Animal or Sport Equipment? – The Downsides of Horsebackriding

As much as I love horseback riding and the relationship between humans and horses, there are times when I wish that humans would have never started to use and bond with those pretty and intelligent animals. Of course the majority of us would never even think about harming them, but there are too many that see the horse as sport equipment instead of an animal. (more…)

Introverts – indispensable team members

The last days, I found myself without motivation to write my promised post about teamwork applied to introversion. But today I got it back as I saw that at least one person liked my last post. Isn’t it enthralling that only such a simple thing (someone is pressing the like button) can be motivating? I think it is, what Anika mentioned about motivation in her post: “Together we can do it”. Knowing that there are people outside, who appreciate what I wrote, since it was something of personal interest to me, motivates me to continue. (more…)

Customer-Relationship-Management.. WTF?!

This is more or less a continuation of my previous blogpost about member tracking softwares as I’ve already mentioned CRM (Customer-Relationship-Management) in there. No worries if you have not read that one, I will explicitly discuss in this post what CRM  is, why we need this & I am going to give you some examples. Still the possibility remains that this post will not refer that much to sports, but (thanks to elisa) I thought this topic would be worth a proper explanation.

Now in-depth, what is this? Basically it is all about customers and the management customer relationships in an organized way. The connected documents and administration of customer relations are crucial component and leads to relationship marketing. In many companies relationships among customers and the firm itself are long-term and through CRM they are able to maintain those which lead eventually to a company’s success.

Why CRM?

It all starts with Marketing. You try to get leads and potential customers. After this, Sales follows. And if Sales are done you, as a company, have to provide Services. Now all of the people working in the different sections should be able to access the same information about each customer. This is where CRM steps in and provides every department with an equal database.

How can I do that?

Well, there are several opportunities to implement CRM. Simple but efficient tools that might be familiar to you are Outlook, where you can track e-mails and set up meetings and appointments, and Excel, where you can organize your data and track information or even create a report to measure your sales and marketing.

Still not convinced?

Imagine yourself running a business. Now think if you, as a manager, would think these questions would be relevant:

  1. Where do leads come from?
  2. Who interacts with clients and how?
  3. Are marketing efforts effective?
  4. Are customer service issues resolved promptly?

CRM helps you to answer all of these questions!

Motivation – the ultimate extra bit to be successful !?

Did you ever ask yourself the question why athletes are so good in their sports and why it is not you in their place?  Being famous, earning larger amounts of money by competing in marathons, championships or world cups? And if you did, have you answered this question by your lack of talent and them being gifted?

Vince Lombardi -former American football coach- got he answer, as he once said:

Winning isn’t everything, but wanting to win is.

Be motivated, get excited!

So, the extra bit that makes the difference is motivation. Is does not really matter of what your motivation consists Toni Church argues in his running-blog; whether you want to win, you want to achieve a personal best or if you are running in honor of a loved one.

Do not loose track

Once you found out why you are aiming for something, you are still not guaranteed any success. It is important to STAY motivated, something onelittlejill discusses in her blog asking the audience how they best motivate themselves. Kandi answers to this question that she kept telling her mum that she could make it and how strong she was in order to push her mom towards the completion of the marathon. Onelittlejil, she posted various images with motivating statements on her mirror which remind her every day of what her goal is.

Motivation in Business

And all of this can also be applied to business. Why are some more successful than others?

Nick Spano argues that Motivation, Productivity, and Change Management are very closely linked. Proper motivation can increase productivity.”

And finally, Anne Balaban concludes in her blog -after having rehearsed Steve Jobs’ speech at Stanford University in 2005- that any individual can motivate others in order to make a difference.

Together we can do it

I believe that Sports teams are the perfect role model for companies and organizations regarding team work and a common target. If you watch basketball teams or soccer teams playing, you can always observe them when failing to score a point that they give each other high-fives. This is only a little gesture but in my opinion by this behaviour they are showing each other that they do not give up and they will keep trying until they finally score and win.

And this is what managers and team leaders in companies need to do. They should make sure employees stay passionate about projects in order to encourage them to keep working efficiently on projects and even more when they suffered setbacks.

This leads me to a few questions I would like to discuss with you:

In order to stay motivated, who is the more important part to motivate others? The team leaders or the team members?

connecting to the 1st question: WHO motivates managers? Are they fully self-responsible of their motivation?

Can athletic employees contribute a bigger share to the organizations’ success?